If you're the startups: No more manual entry; updates pulling from email/Slack/colleague calls; a knowledge graph that allows an agent to easily sit atop it and answer Qs and make recommendations.
From the customers I spoke to: speed. 15 minutes to set up, and eliminating pipeline and customer progress internal calls.
All amazing things! The way we’re currently using AI is a bit bespoke / clunky. It feels like SFDC and Hubspot are lagging on unleashing it into their UX.
I’m a CRM expert. What’s the deep value of AI nativity for CRM?
If you're the startups: No more manual entry; updates pulling from email/Slack/colleague calls; a knowledge graph that allows an agent to easily sit atop it and answer Qs and make recommendations.
From the customers I spoke to: speed. 15 minutes to set up, and eliminating pipeline and customer progress internal calls.
All amazing things! The way we’re currently using AI is a bit bespoke / clunky. It feels like SFDC and Hubspot are lagging on unleashing it into their UX.